Once you’ve created a report or another user has shared a report with you, you can view the report.

How to View Reports

To view a report, click on the report name from the Reports page or click Run from the report editing page. If the report has run-time input filters, Vault prompts you to enter field values for the filters before displaying the report. Once the report is open, you can modify your field value entries by clicking the pencil icon in the Filters area.

When the report opens, you can click and drag the column borders to resize columns as needed. Vault does not save these changes. The columns reset to their original widths when you navigate away from the report.

How to Open Documents from Reports

In any report that displays individual documents, you can navigate from the report directly to a Doc Info page by clicking on the Document Name or Document Number link.

From the Doc Info page, you can click the arrow icons to navigate through the other documents in the report. Vault shows a count of the total documents and the number you’re currently viewing.

Return to the report by clicking Back to Report. Vault only saves your report view for 10 minutes. If you return to the report after that, you may need to refresh the report.

How to Open Object Records from Reports

In any report that displays objects or object reference fields like Product or Study, you can navigate from the report directly to an object record details page by clicking on the object record’s label. When viewing object records, there are no arrow icons to navigate through the other returned records.

Return to the report by clicking Back to Report. Vault only saves your report view for 10 minutes. If you return to the report after that, you may need to refresh the report.

Summary & Detail Views for Tabular Reports

By default, Vault displays tabular reports in collapsed mode, meaning that all groups are collapsed to only show the summary information. To show all details, click Expand all. To view all records for a specific group, expand the group using the arrow icon next to the group name. You can also click on the group name to open a detailed report and then use the Full Report breadcrumb link to return to the summary view.

When you hover over a document name in a tabular report, Vault displays a preview and information about the document on a document hovercard.

The Expand all/Collapse all options do not appear for reports with over 2,000 records. For reports with multiple objects, the limit is hit when the count of primary records and non-primary records is over 2,000.

Summary & Detail Views for Matrix Reports

Matrix reports show aggregate calculations in their cells. These calculations can be count, average, sum, minimum value, or maximum value.

To see a detailed tabular report for the items included in the calculation, click on the cell value. You can return to the matrix report by clicking the Full Report breadcrumb link that appears in the upper left of the report viewer. Note that this is not available when the row or column field is a multi-select picklist.

Reports with Multiple Up or Down Objects

Columns in the report are color coded to reflect object relationships in your report. Up reporting object columns have the same color as the primary object, and down reporting object columns have different colors for each object. This shows the relationship between the primary and up objects and emphasizes that the down objects, while related to the primary object, are not directly related to each other or the up objects.

You can also sort on any field for an up object that the primary reporting object references. For example, in a report showing marketing campaigns with documents, you could sort by the Product Approval Date. This field belongs to the Product object referenced by the Marketing Campaign object.

Actions Menu for Workflow & Task Reports

For Workflow-type reports, the Actions menu (visible in Action column) shows the same options available in the Active Workflows page or Active Workflow panel: Add Participants, Cancel Workflow, etc. for workflows and Reassign, Cancel Task, etc. for tasks. The configuration of the report determines which actions are visible: if the row in the report does not contain any task-level information, then the Actions menu will only show workflow options. For Read & Understood reports, the only Actions menu option is Cancel Task.

Actions that the report viewer does not have permission to access don’t appear in the Actions menu, but the Actions menu always appears unless the workflow is complete for Workflow-type reports or task is complete for Read & Understood-type reports.

Actions Menu for Distribution Reports

For distribution-type reports, the Actions menu (visible in the Action column) shows options that vary based on the type of distribution. For example, the options for CRM Client distributions are different from controlled copy distributions. There are currently no actions available for Approved Email distributions. In order to see what type of distribution a specific row relates to, add the Event Subtype and Event Classification columns.

Actions that the report viewer does not have permission to access don’t appear in the Actions menu, but the Actions menu always appears if the Action column is included in the report.

Document Matching Across Versions

Reports search across all document versions, but only return a document if the latest version for which you have View Document permission matches the filter criteria.

Example Report Filter & Results

The tables below show the versions that exist for each document and whether Thomas has View Document permission.

Document Number Version & Status View Permission Match Details
SOP-1 0.1 – Draft Yes Match
  0.2 – In Review Yes
  1.0 – Approved Yes Latest for user
SOP-2 1.0 – Approved Yes
  1.1 – Draft Yes Latest for user & Match
  1.2 – In Review No

Thomas uses a filter on his report to specify that Document Type = SOP and Status = Draft. For this report, Vault returns the following results:

  • SOP-1: Not included in results
  • SOP-2: Version 1.1 included in results

Non-Latest Versions in Results

In order to provide faster performance, each version of a document stores the groups and users for which that version is the latest. Vault uses this metadata to show each user the latest version they have access to when returning report results. However, in situations where a user belongs to multiple groups, it is possible that the latest version the user can access differs between those groups.

The table below shows the versions that exist for SOP-3 and whether Gladys has access to each version through the two groups that she is in.

Document Number Version & Status All Internal Users Group: View Permission Editors Group: View Permission Match Details
SOP-3 0.2 – In Review No Yes
  1.0 – Approved Yes Yes Latest for group “All Internal Users” & Match
  1.1 – Draft No Yes Latest for group “Editors”

The Approved SOPs report filters to only show documents in Approved status. When Gladys runs this report, her results will include SOP-3 (v1.0), although the latest version she can access is actually v1.1, which does not match the filter criteria. This occurs because v1.0 is recorded as the latest version for the group “All Internal Users.”


Users creating or editing a report can set “aliases” for columns, filters, and filter prompts, which means that these may not match your Vault’s document and object fields. The original values are not visible in the report viewer, exported reports, or dashboards.

Report Limits

Characters Per Row

Vault can only show reports with up to 21,884 characters per row. If your report includes many columns with long values, viewers may see the following error message when they attempt to run the report: “The total number of characters in some of the report rows exceeds the maximum. Remove some columns and run the report again.”

Vault determines this limit by adding the allowed character limit values of each field in the row, not on the actual character count. This means if you add too many columns to your report, you may see the above error message even if your columns have no values.

URL Fields

Vault only returns the first 255 characters for URL fields included in reports.

Long Text Fields

Vault only returns the first 250 characters for Long Text Fields included in reports. While in the report viewer, you can click the Show More button to display a dialog with the full text. You can also choose to include the full text when exporting a report.

Report Timeouts

Reports will timeout after 30 minutes. Reports run in the background timeout after 2 hours.

About Cached Reports

When you view a report, Vault can save the data so that the report loads more quickly when you return to it. Vault caches data for flash reports, reports run in the background, dashboards, and when you navigate to a document or object record from a report and then return to the report using the breadcrumb trail. If you haven’t refreshed a report recently or you want to ensure that you are seeing the most accurate and recent data, click Refresh after opening the report.