# Collaborative Authoring Error Log

Vault allows you to track Microsoft Graph API errors generated while using [collaborative authoring](/en/lr/56842/) on the **Admin > Logs > Collaborative Authoring Error Log**. You can review these error logs and export the full stack trace to troubleshoot the error or send to Microsoft Support.

## Reviewing Error Logs

The **Collaborative Authoring Error Log** shows the most recent errors by default. The log table includes the _Username_, _Document ID_, _Major Version_, _Minor Version_, _Timestamp_, _Request ID_, _Collaborative Authoring Action_, and _Error_ columns and is not editable. To sort by the _Document ID_ and _Timestamp_ columns, click on the column heading.

You can apply filters to find errors from specific dates, specific document IDs, or an individual user. To apply additional filters, click **Add filter**; to remove them, click **Subtract (-)** next to the added filters.

## Troubleshooting Errors

While viewing the errors, you can click the **Action** menu and select **Export to CSV** to download the full API error log. You can also download the full stack trace of an error by clicking **Download full trace** on the specific entry in the _Error_ column.

For example, if SharePoint isn't configured to support external users Microsoft returns a forbidden response when Vault tries to add SharePoint document permissions for an external user. The full API error log and stack trace may display the following error: 403 Forbidden: Sharing has been disabled on this site. Your organization can supply the request ID for a given error to Microsoft Support to troubleshoot the issue.

## Accessing the Troubleshooting Page

You can review errors from **Admin > Logs > Collaborative Authoring Error Log**. Access to this page is controlled by the _Admin: Logs: Collab Auth Error Logs_ [permission](/en/lr/22824/). This permission is enabled automatically for System Administrators, Business Administrators, and Vault Owners.