Vault client applications exchange data with Vault and provide additional functionality outside of the Vault web application.

Vault Client Applications

Client Application Release Schedule

Vault client application general releases are deployed at the same time as Vault general releases. General releases follow the Vault convention (for example, 20R1, 20R2, 20R3) and are released approximately every four months. General releases go through IQ and OQ validation prior to release.

Vault client application pre-releases are deployed at the same time as Vault pre-releases, three to four weeks prior to general availability. These pre-release versions are available through Vault Product Support. During the pre-release period, customers have an opportunity to explore the new version in a “pre-release Vault” based on their production configurations. The primary purpose of the pre-release Vault is to ensure current configuration behavior works the same in the new general release version.

See About Vault Releases. and Pre-Release FAQ for more information.

Client Application Support

Customers should complete all user acceptance and validation testing during the pre-release period and deploy new client application versions to all clients no more than one week after general release. While new client application versions are being deployed, Veeva will continue to support the use of one previous major version. Support for use of the previous major version will end when the next major version is released. Veeva will not accept defect reports or enhancements for previous versions.

For example, customers can continue to use Veeva Snap 20R1 after Veeva Snap 20R2 is released. However, Veeva will not accept defect reports or enhancements for Veeva Snap 20R1 after Veeva Snap 20R2 is released. Once Veeva Snap 20R3 is released, the use of Veeva Snap 20R1 will no longer be supported.

Device & Operating System Version Support

Vault Station Manager for Android™

Vault Station Manager for Android supports a minimum Android version of 8.1. As of the 23R2 release, the supported Android versions will include the latest Android version through two (2) previous major versions. For example, Veeva will no longer support Android version 10.0 after Android version 13.0 is released.

Vault Station Manager for Android supports the following devices:

  • Samsung Galaxy™ Tab A 10.1”
  • Samsung Galaxy™ Tab A 10.5”

Vault Station Manager for iOS™

Vault Station Manager for iOS supports current and one previous major iOS versions. For example, Veeva will no longer support iOS 12.0 after iOS 14.0 is released. Vault Station Manager for iOS supports the following devices:

  • Apple iPad™

Veeva Snap

Veeva Snap supports current and one previous major iOS versions. For example, Veeva will no longer support iOS 12.0 after iOS 14.0 is released. Veeva Snap supports the following devices:

  • Apple iPhone™
  • Apple iPad

Vault File Manager

Vault File Manager supports the following devices:

  • Any desktop computer, laptop, or Microsoft Surface™ tablet running Microsoft Windows™ version 7 and later

QualityOne Station Manager

QualityOne Station Manager supports current and one previous major operating system versions. For example, Veeva will no longer support iOS 12.0 after iOS 14.0 is released. QualityOne Station Manager supports the following devices:

  • Apple iPad

QualityOne Station Manager is typically available 10-14 days after each general release.

QualityOne Mobile

QualityOne Mobile supports current and one previous major operating system iOS versions. For example, Veeva will no longer support iOS 12.0 after iOS 14.0 is released. QualityOne Mobile supports the following devices:

  • Apple iPhone
  • Any device running Android 8.1 and later

QualityOne Mobile is typically available 10-14 days after each general release.

QualityOne Audit Checklist Mobile

QualityOne Audit Checklist Mobile supports current and one previous major operating system versions. For example, Veeva will no longer support iOS 12.0 after iOS 14.0 is released. For Android, QualityOne Mobile supports version Android 8.1 and later. QualityOne Audit Checklist Mobile supports the following devices:

  • Apple iPad

QualityOne Audit Checklist Mobile is typically available 10-14 days after each general release.